Optimize your experience with our dedicated after-sales service and machine rental options, ensuring the continuous performance of our equipment for efficient waste management at every stage.
Our Goals: To meet your expectations and fulfill your needs.
To get the most out of our equipment, a solid understanding of our machines is essential. That’s why we offer comprehensive training sessions designed to familiarize your teams with all aspects of using and maintaining our roller compactors. These training sessions are conducted by local, accessible trainers who are always available. This proximity ensures not only a better understanding but also immediate responsiveness to your team’s specific needs.
At Packmat, our experienced trainers, with over 25 years of expertise in the field, provide practical advice and advanced techniques to optimize your equipment’s performance. Our solutions are the result of rigorous testing and thorough validation by operators who know the field inside out. We adapt to your needs with unmatched flexibility, offering in-person training for completely personalized assistance.
All our Packmat equipment comes with a manufacturer’s warranty ranging from one to two years, giving you peace of mind from the moment of purchase. For added protection, we offer flexible extended warranty options tailored to your most specific needs. This ensures prolonged coverage against breakdowns and potential issues.
We offer two types of training to meet your needs. The first focuses on the operation and use of the equipment, teaching you best practices to maximize efficiency and safety. The second is a maintenance-specific training, equipping you with the skills needed for basic upkeep and breakdown prevention. These sessions are designed to help you fully utilize your equipment while extending its lifespan.
To enroll in a training session, you can contact the sales team in your region, call our main line, or fill out the contact form available on our website. Our team will be happy to guide you and schedule the training that best suits your needs.
Our training sessions are only available in person. This approach ensures a practical and interactive experience, guaranteeing effective learning and personalized guidance. Contact us to learn about upcoming sessions!
At the end of the training, participants receive a certificate of attendance, acknowledging their participation and acquired skills. Additionally, an introduction to operating the equipment is included, allowing agents to apply what they’ve learned immediately. This ensures that everyone feels prepared and confident in using our equipment.
An extended warranty can only be requested at the time of equipment purchase.
To obtain technical support after training, simply contact our after-sales service. Our team is available to answer your questions and provide the assistance needed to ensure optimal use of your equipment. Don’t hesitate to reach out to us!
Yes, the training can be customized to meet your team’s specific needs. It can be tailored to any profile, whether for beginners or more experienced users. We take into account your team’s prior knowledge of the equipment to provide a bespoke learning experience that aligns with your expectations. Feel free to share your requirements with us!